Frequently Asked Questions

Quick answers about Blackboard Buddy’s School Management System.

Do you support multiple branches or campuses?

Yes. Multi‑branch deployments include campus‑level access controls and group‑level analytics, so leadership can see consolidated insights while local teams manage day‑to‑day operations.

Which payment gateways are supported?

Blackboard Buddy supports popular payment gateways in Pakistan including JazzCash, Easypaisa and leading bank gateways like HBL, UBL, MCB, and Bank Alfalah.

Is there a mobile app?

Yes. Blackboard Buddy offers a dedicated Android mobile app for Students and parents, providing real-time attendance alerts, fee reminders, announcements, exam results, and more keeping families connected and informed at all times.

Can we migrate from our existing system?

Yes. Blackboard Buddy allows you to seamlessly migrate all your existing system data. With ready-to-use import templates and guided onboarding support, the transition is smooth, efficient, and hassle-free.

Who owns the data in the system?

Your institution owns the data. Blackboard Buddy processes Customer Data under your instructions and applicable regulations. You can export data in common formats (CSV/PDF) anytime.

Can we customize grading scales and report cards?

Yes. Configure grading schemes, weightages, and report formats per class or term. Export report cards and transcripts for printing or sharing with parents.

What is Blackboard Buddy, and who is it for?

Blackboard Buddy is an all‑in‑one School Management System for K–12 institutions. It serves principals, administrators, teachers, bursars, and parents by unifying admissions, student information, fees, attendance, exams, HR/payroll, transport, and communication in one secure platform.

How secure is the platform?

We use encryption in transit, role‑based permissions, and audit logs. Access is controlled per role and can be restricted per campus. We continually improve our security controls.

How long does implementation take?

Typical rollouts take 2–4 weeks, including discovery, configuration, and training. Larger multi‑campus projects may take longer, especially with integrations.

What training and support do you provide?

We offer admin and teacher training sessions, quick‑start guides, and email support.

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